Frequently Asked Questions
|100% Safe Shopping monitored 24/7. Any data sent to or collected by our website is very secure.|
|SEARCH: To easily find what you are looking for use the "search" box in the upper right corner of this page. To browse all products, use the menu on the left side of this page and click on any category.|
|E-MAIL your questions or comments 24/7 and a member of our staff will contact you as soon as possible during regular business hours. |
INTERNET PHONE HOURS: Mon-Fri 10 AM to 5 PM (EST / GMT-5).
Toll Free: 866-463-8810. While our internet store operates 24/7, our phone lines and information desk operates Mon-Fri 10 AM to 5 PM (EST / GMT-5). We are
closed holidays and during the Christmas holidays 12/21 thru 12/25. We re-open 12/26. We close 12/28 thru New Years Day and reopen Jan 2. Our walk in shop hours are open Tuesday thru Friday, 10-3, and Saturday 10-2. All hours are USA Eastern time zone.
|We normally ship in 2 - 3 business days. Delivery to your address will vary and is determined by your zip code. Unusual, large quantity, special, back ordered or non-stock items may take a little longer. Please call or e-mail us if you have a question or deadline so we can meet your requirement.|
|MINIMUM ORDER: USA Customers $4.95.|
SURCHARGE ON EXPORT: Bank surcharges apply on all export credit cards 3%.
|HOLIDAYS require extra order process time especially in November and December due to the Christmas Holidays and the heavy order volume and extra travel time necessary for delivery . When ordering, please plan ahead and allow plenty of extra time for delivery so you will not be disappointed. |
|LOCAL YARN PURCHASES: The Knitting Closet walk in store is located at 2901 Palm Bay Road in Palm Bay, FL. Phone number is 321-821-4957. Walk in shop hours are Tues-Fri 10am to 3pm. The walk-in store is closed Sunday and Monday. In addition to merchandise, we offer classes and workshops on hand knitting, and crochet. Call to pre-register for classes and to chose content as well as schedule your class appointment.|
Thank you for shopping at The Knitting Closet your Knit & Crochet Headquarters! We have been in the knitting industry for more than 20 years and we specialize in all types of knitting supplies including, Hand and Machine Knitting Supplies, Knitting Kits, Knitting Machine Parts, Hand and Machine Knitting Yarn & Supplies, Knitting Machine Manuals, Knitting and Crochet Kits, Yarn, Knitting Crochet & Embroidery Notions, Finished Christmas Stockings, Personalized Christmas Stockings, Christmas Stocking Kits, Felting & Crafting Supplies, Ball Skein & Cone Yarn, Knitting Machine Needles, Circular Needles, Hand Knitting Needles, Crochet Hooks, Double Eye Needles, Latch Tools, Knitting Machine Transfer Tools, Knitting Machine Oil, Knitting Machine Wax, Knitting Machine Needles, Knitting Machine Weights, Knitting Machine Punchcards, Knitting Machine Cleaning Brushes (Long Tail), Knitting Machine Sponge Bars, Knitting Machine Needle Retainer Bars, Knitting Machine Training Videos, Knitting Machine Instruction, Sewing Notions, Blocking Wire Kits, Needlecraft, Needlecraft Kits, Needle Art Kits, Arts & Crafts, Craft Supplies, Art Supplies.