About Our Shop
Our internet store is always open 24-7. Our phones are manned Monday-Friday 12 Noon until 4pm. Our walk in shop hours are 12 Noon until 4pm Tuesday, Wednesday and Thursday but can vary so be sure to call ahead of time of your planned visit. Our phone number is 866-463-8810.
Due to recent supply chain issues, deliveries to us are often unpredictable so be sure to let us know if you have a delivery deadline be sure to let us know in advance as we may not be able to supply your order in your required time frame, or we may be have a substitute item that will work for you. We will try to let you know about any item that is unreasonably delayed regardless of the issue.
We have expanded our website to include "Chat" sessions plus we have a toll free phone number (866-463-8810). It allows us to give you more personal service via the phone or internet. This has worked out quite well for both us and most of our customers. We also offer Curbside Pick Up on prepaid items. Please allow us at least 1 hour after ordering for a pick up.
We use UPS and USPS to make deliveries to most destinations. Order processing time is usually 3 days, but on some occasions, can be longer, so if you have a specific deadline, call us so we can meet your needs on time.
Returns are costly. Shipping cost, Re-cleaning and a 2nd prepping for resale is expensive plus, and anything that contains yarn, such as our kits, is impossible for us to clean and disinfect, so those items are not acceptable for return or exchange due to the Covid virus.
We sell top quality yarns, needles, knitting machine parts, and Christmas stocking kits. Help from us is usually only a phone call away.
We offer many unusual and unique Christmas stocking designs - they are our own designs and are not available from anyone else.
Most knitting yarns, needles and other accessories plus all our machine parts and Christmas stocking kits are available on our website. Some yarns are available on cones for our customers who own knitting or weaving equipment. Call us toll free at 866-463-8810 for more information. We do offer curbside pick up on in-stock items.
If there are any questions please use our chat message system or you can use email at knittingcloset33@gmail.com. You can also call us at 866-463-8810. Best time to call is 12 Noon to 4pm Tues-F, Eastern Time Zone. If you call or Email us at a different time and and we are not available, please leave a message with your phone number or email address and best time to contact you and we will be sure to get back to you. Thank you for visiting our website.
Judy