We are often asked the condition of an item we have for sale. Most items we sell are new parts, some are in cartons or bags, and some are used but are in good condition and others may be only for parts. If an item is new we skip most of the retoric but when an item is used we definitely state that on the item page so there are no surprises. We describe conditions anytime an item is not new because we do not want to misrepresent our product or have our customer be disappointed in their purchase. So we have found what we think is the best descriptions for each of these conditions and wish to show them here so our customers will have a better idea of the condition as it is described on our website. I am not quite sure where it came from so kudo's to whoever it was.
New: The item is brand new, unused, unopened, undamaged, and in its original packaging (where packaging is applicable). Packaging would be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag.
· New—open box: The item is in excellent, new condition with no functional defects. The item may be missing its original packaging and may have been used for testing or demo purposes. The item includes accessories found with the original product and may include a warranty.
· Certified refurbished: The item is in a pristine, like-new condition. It has been professionally inspected, cleaned, and refurbished by us or the manufacturer to meet manufacturer specifications. The item will be in new packaging with original or new accessories.
· Refurbished: The item has been restored to working order This means the item was inspected, cleaned, and repaired to full working order and is in excellent condition. This item may or may not be in original packaging.
· Used: The item was previously used. The item may have some signs of cosmetic wear, but it is fully operational and functions as intended. This item may be a floor model or store return that has been used.
· For parts or not working: The item does not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components